RFID Guest Services – Bongo Suite ™

Onsite Ticketing Photo

A new world of contactless payment and RFID access

The BongoSuite™ of products opens the world of RFID and Contactless Payment to the hospitality and entertainment industries. The suite allows properties to restrict spending and access to guest or event areas based on an RFID chip or a barcode. Whether used to access POS systems, loyalty points redemption, or gift card balances, this cutting edge RFID hospitality technology allows your customers to access their contactless payment options unbounded by location or collateral. The ability to exploit a single guest identifier, whether it is an RFID tag or a simple barcode, creates truly unique revenue and guest service opportunities. With the BongoSuite™ of products, your customers can spend safely and without boundaries.

The benefits of RFID have been exploited in the health care, transportation, shipping, and manufacturing industries for almost a decade. Our products were developed specifically to meet the needs of hospitality and entertainment clients. Built from the ground up with partners who have set the standard for RFID in other industries, the BongoSuite™ from Cyllenius is the most comprehensive customer service specific RFID solution available to the hospitality technology industry.

Product Features

  • Contactless Payments for multiple point of sale systems, vending, arcades, and lockers.
  • Multiple sources of credit including cash, credit card, hotel folio accounts, loyalty points, and gift cards.
  • Cross property room charging capabilities for guest folio backed accounts.
  • Shared family and group or conference accounts, with configurable limits and tracking of individual guest spending.
  • Controlled access to products and services using RFID or barcode identification.

Benefits

  • The increase in speed of transactions creates true revenue growth opportunities in cash intensive, retail environments.
  • When payments are easy and flexible for customers, they make more purchases and spend more per purchase.
  • Controlling access based on RFID or barcode creates unique marketing opportunities (cross selling club and restricted area access).
  • Location and time based data can be collected to provide a complete view of customer behavior.